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E-Business
Essentials
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Vol. 1,
No. 1 Winter
2000
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Critical
Information You Need to Boost Your Bottom Line
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|
E-Business
Essentials
|
Vol. 1,
No. 1 Winter
2000
|
|
Critical
Information You Need to Boost Your Bottom Line
|
||
E-Commerce Holiday Success Story:
America Online
reported record spending during the 1999 holiday season.
AOL users spent $2.5 billion between Thanksgiving and Christmas, which
was double the amount for last season. According
to the Internet Research Group, two-thirds of AOL members are shopping online,
and many of them made their first ever purchases this past Christmas.
AOL reported that
95% of its shoppers rated customer service this season as excellent or good.
Bob Pittman, AOL President and CEO, said the holiday season was a banner
shopping season for merchants who sell goods through AOL.
With the number of new shoppers entering the category this season, he
predicts continued growth in e-commerce throughout 2000.
Take a look at other features from Vol. 1, Winter 2000:
Infogrinder Cuts through the
Hype with E-Business Sense
E-Commerce Explained
Brave New Future of E-Business – an essay
Customer Satisfaction Key to E-Commerce Success
E-Commerce Success Stories – AOL
Alphabet Soup -
A Glossary
View other Newsletter Articles:
Volume 2: September
2000
Wireless LAN's Provide Speed and Simplicity
Which Internet Access Speed is Right for You?
Windows ME - a Smooth Program (Review)
Alphabet Soup - A Glossary
Volume
3: October 2000
Customer Relationship Management Key to Success
Wireless LAN's for the Small Office
Logitech Cordless Keyboard and Mouse Review
Application Service Providers Make Powerful Software
Affordable
Alphabet Soup - A Glossary
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