E-Business Essentials	Vol. 1,  No. 1   Winter 2000
	Critical Information You Need to Boost Your Bottom Line

Alphabet Soup:  An E-Business Glossary

E-Business:  Using the Internet and technology to communicate within the organization, and with customers, suppliers, and trading partners.  E-business can be as simple as using e-mail to communicate within an organization, or as complex as operating a fully automated e-commerce web site, with integrated marketing, research, sales, production and shipping processes.

E-Commerce:  More specifically, e-commerce means buying and selling goods and services through the Internet. E-tailers are online retailers.

Encryption: The encoding of data so that only the desired recipients can decode it. It provides protection when transmitting sensitive data such as credit card numbers over the Internet.

EFT: Electronic fund transfer. Moving money between accounts electronically.

SET: Secure electronic transactions. A standard for safe e-commerce developed by Visa, MasterCard and others.

SSL: Secure Sockets Layer. Protocol developed by Netscape for transmitting private documents via the Internet.  Web pages that require a SSL connection have addresses starting with https: instead of http:.

Digital Certificate: An attachment to an electronic message used for security purposes. The most common use of a digital certificate is to verify that a user sending a message is who he or she claims to be, and to provide the receiver with the means to encode a reply.

Internet Merchant ID: Issued when Internet credit card merchant status is granted, before a company can accept credit card payments over the Internet.  In Canada, each bank handles only one type of credit card. To accept more than one type, an e-tailer must set up accounts at several banks, or else go through a “one-stop-shop” provider.

such as Psigate ( www.psigate.com ) or  Internetsecure (www.internetsecure.com).

Helpful links:

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Take a look at other features from Vol. 1, Winter 2000:

Infogrinder Cuts through the Hype with E-Business Sense
E-Commerce Explained
Brave New Future of E-Business – an essay
Customer Satisfaction Key to E-Commerce Success
E-Commerce Success Stories – AOL
Alphabet Soup - A Glossary

View other Newsletter Articles:
Volume 2:  September 2000                
    Wireless LAN's Provide Speed and Simplicity
    Which Internet Access Speed is Right for You? 
    Windows ME - a Smooth Program  (Review)
    Alphabet Soup - A Glossary

Volume 3: October 2000
    Customer Relationship Management Key to Success
    Wireless LAN's for the Small Office
    Logitech Cordless Keyboard and Mouse Review
    Application Service Providers Make Powerful Software Affordable
    Alphabet Soup - A Glossary

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